FREQUENTLY ASKED QUESTIONS
If you still have some questions regarding our Champagne region wine tours from Paris, please read our frequently asked questions. If you will not find what you are looking for, you may contact us by telephone or e-mail and we will get back to you shortly. We hope you will join our Champagne Tour from Paris and have an unforgettable experience!
There is no best season to do the wine tours in France because the scenery varies in each season, giving you the chance to see different activities in the vineyard or the winery.
However wine grape harvest is the most interesting period because you’ll see the workers picking grapes in the vineyard and the wine machines in action. The exact dates of the annual grape harvest vary each year, however, it generally falls between September and October and lasts about 2 to 3 weeks.
Please wear comfortable shoes to walk in the vineyard and bring a jacket as the underground cellar is quite cold even in summer (around 10°C/55°F).
Our Champagne tour from Paris is from 8am to approximately 7.30pm. Champagne region is 160km/ 100milles east of Paris, it takes around 1h40 to 2 hours to reach the first destination.
Pick up and drop off at a meeting point in Paris center, 3 guided winery visits and Champagne tasting, traditional French lunch, vineyard visit and you’ll be accompanied by an experienced and friendly licensed guide all day long.
No, it is not dangerous if you pay attention and follow the instruction carefully.
Yes, of course!
Of course yes, please contact us by e-mail or telephone with your special request and we’ll work with you to make a tailored itinerary in Champagne region or even in other wine regions with the relevant price quote.
Yes, please contact us for the detail and we’ll make arrangements and provide a price quote.
Yes, we also provide customized private tours for couples, friends, families or corporate clients for wedding anniversary, birthdays, bachelorette parties, corporate outings etc. Just let us know the details and your ideas and we’ll provide a price quote.
You can book via our website or by telephone.
You will receive a confirmation e-mail from us. Please note that our shared tours require minimum 4 people to go, if there are only 2 or 3 people we will need to cancel the tour and refund your deposit; or we can guarantee the tour with an additional cost of 165€/person (if only 2 people), or 65€/person (if 3 people). We’ll inform you at least two weeks before if there are less than 4 people.
Please contact us by e-mail or telephone because the online booking for shared tours requires minimum 2 people.
Yes, the payment is made via Paypal, which is secure and reliable.
The remaining balance should be paid during the wine tour by cash or pay in advance by credit card online with a 4-6% of online payment fee (fee varies by country) or by bank transfer.
Yes. For the clients’ convenience, we accept reservations by telephone or e-mail without deposit less than 24 hours before the tour.
Your cancellation must be made by e-mail or telephone at least 48 hours before the tour.
However, if you cancel 24 to 48 hours before the tour, you’ll need to pay 50% of the tour fee.
If you cancel less than 24 hours before the tour or no show, you’ll need to pay 100% of the tour fee. The deposit is not refundable in any case.
Yes you will get your refund via Paypal. Please note that we will cancel the tour if there are less than 4 people join the shared tour or due to unforeseen circumstances.
Yes of course, children up to 10 years old will be 139€/child.
Sorry no pet is allowed.
We are sorry, our car is not wheelchair accessible.
Yes, the restaurant also provides vegetarian lunch. Please inform me in advance.
No sorry, but you’ll be able to buy your breakfast on the way to Champagne region by informing our guide.